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Picture A Healtthier World pictureandhealth
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FAQs

Does Picture A Healthier World fulfill its own orders? No, we work with a third-party fulfillment company called Zenfolio to offer you a range of superior quality print and digital products.



What products do you sell?
We sell the following products:
Images available for editorial use only are not available in printed formats (prints, greeting cards, tote bags or coasters). Learn more by visiting Our Products.





What does royalty-free mean? "Royalty-free" is a license that provides for the unlimited use of an image in any media defined in the licensing terms, as opposed to "rights-managed," which refers to an image that needs a specific license stating the material surrounding the image and the number of times the image can be used. PAHW offers both royalty-free (unlimited use) licenses as well as rights-managed (one-time use) licenses. The license available for each image depends on the preference of the artist.



Do you charge sales tax? All orders shipped to New York state will be charged sales tax (exact percentage is based on location to which items are delivered). Also, all orders shipped to California will be charged a 7.50% sales tax because our fulfillment partner is located in California. Shipping and handling fees may be subject to sales tax (as required by state laws).  Digital license orders are not subject to sales tax.



How much money from my purchase will go to charity? 100% of net profits from sales is donated directly to UNICEF.* Approximately 25 cents or less for every dollar of the purchase price of each item is directed towards PAHW services and administration, which includes website management, customer relations and marketing. After covering materials and other fees charged by our fulfillment partner as well as miscellaneous expenses (ex. website hosting), the remaining amount is donated in full to UNICEF.  

The sale price of each product on the website was determined by equating 100% of net profits from each individual sale with $5.  This means that $5 (approximately) will be donated from the sale price of all items on the website (with the exception of greeting cards).

*Please note that UNICEF is not a participant in or formal sponsor of the Picture A Healthier World project.  Picture A Healthier World makes a tax-deductible contribution to UNICEF every quarter (January 1, April 1, July 1, October 1) based on sales made in the previous quarter. UNICEF's water tablets "Inspired Gift" costs $127.40 to provide 20,000 water purification tablets. If PAHW's sales have not raised $127.40 or more within the quarter, PAHW will include the amount raised in the subsequent quarter's contribution to UNICEF. $5 is donated from the sale of every item with the exception of individual greeting cards ($1 donated per sale).  PAHW incurs additional service costs for individual greeting card production, which reduces the amount PAHW is able to donate per card.  Please note that no money is donated for purchase with prints of frames and related materials, nor does PAHW obtain 25% of the fee for these materials.

**Because artists may set prices for their images that vary from our standard prices, these prices and donation amounts only apply to images with standard prices.




What type of paper do you print on?
All of our prints are printed on Kodak Professional Portra Endura E-Surface paper. Accurate color, realistic saturation, excellent neutral flesh tone reproduction, and brighter colors are just a few of the attributes describing this paper. You will see improved color saturation and excellent skin-tone reproduction as well as brighter blues, cyan, purples, and reds. The standard longevity is 100 years in home display and 200 years in dark storage.



Do you offer gift wrapping? No, we do not offer gift wrapping at this time.



I live outside of the United States. Can I still order prints? Unfortunately, our fulfillment partner only ships prints and greeting cards to the United States and Canada. If you live outside of this region, you may choose to purchase a digital file from Picture A Healthier World so that you can print and frame the image at your local printer.  Other items of merchandise, including coasters and tote bags, can be shipped to any country in the world.



What is the cost of shipping?
  • For shipments within the United States: 
    • USPS Priority Mail is $6.45 (delivered in 3-4 business days) 
    • FedEx Next Business Day shipping is $11.25 
  • For shipments to Canada:
    • FedEx Priority International shipping is $16.45 (delivered in 1-2 business days)

Please note that shipping costs may vary, however, because our fulfillment partner uses several vendors who may ship items from one order separately. Most orders ship within 24 hours. Duty taxes may apply to some shipments. 





    Who should I contact if I am dissatisfied with my order?
    Every item includes a 100% Quality Satisfaction Guarantee. If you are dissatisfied with the quality of a digital download, print or any other merchandise, please email us within 30 days of receiving the product, and we will respond within 48 hours.  




     



    How many donation dollars does my image generate for each sale? $5 per sale (equivalent to 100% of net profits) will be donated to UNICEF for each sale of your photograph in any format (ex. print, coasters, etc.).  However, because Picture A Healthier World's fixed costs and taxes may vary each year, the amount donated per sale may differ slightly each year. Because of this, we can only generate an estimated amount donated from the print and digital sales of individual images, listed below each image and in the chart above (see the FAQs for Consumers section). Note that these amounts may be adjusted after the end of each calendar year.  The total raised from sales of each individual image is updated daily below each photo.



    Can I ask PAHW to sell my photo at a price that I set? Yes, you may. If artists would like to set their digital or printed product prices higher than the standard list prices on the site, please indicate your preferred list prices in the "additional notes/specifications" box on the donation form. You may also indicate here if you would like your image to be sold in certain sizes only (ex. 8x10), and any other specifications you wish to include. We will gladly honor your requests, and ensure that 100% of profits from sales of your photographs will be donated to UNICEF.



    Can I submit my image to PAHW, but also sell it in my own gallery or elsewhere? Absolutely. All images in our Global Gallery are sold on a non-exclusive basis. The artist retains the copyright to the image, and only gives PAHW a non-exclusive license to sell prints or sub-license the image. Read more in our Submission License Agreement.



    Am I financially rewarded for donating an image?
    Contributors will be entered into regular raffles to receive gift cards (generally $25 or $50 in value) and other items such as electronics and free prints.



    What should I do if I decide I no longer want my image on the PAHW website? In our Submission License Agreement, we specify that we will guarantee removal of any images from our website within seven (7) business days of receiving the request. We will do our best, however, to remove the image within 24 hours of the request.



    Can I be sure that my image is protected from website visitors who may try use my image without purchasing a license?
    Absolutely. Right-clicking on an image in the Global Gallery does not show the standard browser popup that allows downloading images. A product menu is displayed instead. Dragging images from the Global Gallery onto a computer desktop is also restricted.



    Can I provide my own prints? No, at this time all printing is managed by our professional fulfillment partner, Zenfolio.  



    Do I maintain copyrights to my image? Yes. The artist retains full copyrights to the photograph.  If the artist chooses for PAHW to sell the photograph in digital format, the artist gives PAHW a non-exclusive license to sub-license the image. Click here to read more about our general policies.



     



    Who do I contact if I would like to write a testimonial, or have suggestions for how to improve the functionality of the website or the PAHW community overall? We welcome your feedback - whether it is a positive comment or testimonial, or a note about something you think we could improve upon! Email us your thoughts or suggestions.



    How do I search for an image by subject or photographer? In order to search for an image by subject or photographer, first click here to view all photographs on the website.  Scroll over the magnifying glass icon in the top right corner of the page, and a search bar will appear. You may enter the keyword or photographer's name here.  You may also visit the Photographer Profiles to browse images by photographer.




     


















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